Learn about our shipping process, delivery times, and related terms.
Last updated: August 20, 2025
At Swasthamen, we strive to provide fast, reliable, and secure shipping for all your orders. This Shipping Policy explains how we process, handle, and deliver your purchases, along with important information about shipping timelines, charges, and delivery coverage.
Important Notice: Shipping timelines may vary depending on product availability, order destination, and courier service operations. You will be notified in case of unexpected delays.
• Orders are usually processed within 1–3 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Once shipped, you will receive a tracking ID via email/SMS to monitor your shipment.
We partner with trusted courier and logistics providers to ensure safe and timely delivery. Estimated delivery timelines are as follows:
• Within India: 3–7 business days depending on your location.
• Remote/Outstation Areas: 7–12 business days.
• International Orders: Delivery times may vary between 10–20 business days depending on destination and customs clearance.
• Shipping charges are calculated at checkout based on your order value, weight, and delivery location.
• Free shipping may be available for orders above a certain value (as mentioned in ongoing promotions or offers).
• International shipping charges vary based on courier partners and will be displayed before you complete your purchase.
Once your order is shipped, you will receive a tracking number and courier details via email or SMS. You can use this information to track your shipment status online until it reaches your doorstep.
• If a package is undeliverable due to incorrect address, refusal, or absence of the recipient, the order may be returned to us. Reshipping charges will apply.
• If your package is lost or damaged in transit, we will work with our courier partners to resolve the issue promptly.
• International shipments may be subject to customs duties, taxes, or fees imposed by the destination country.
• Customers are responsible for paying any applicable import duties or charges.
• Delays caused by customs are beyond our control.
We may update our Shipping Policy from time to time to reflect changes in logistics partners, delivery processes, or legal requirements. Any updates will be posted on this page with a new "Last updated" date.